Privacy Policy

1. Introduction

Vighnahar Super Market (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

  • Personal information: name, email address, phone number, shipping & billing addresses, and payment details (collected when you place an order).
  • Technical information: IP address, browser type, device identifiers, and browsing information collected via cookies and similar technologies.
  • Communications: correspondence between you and our customer service.

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders, including delivery and returns;
  • Communicate with you about orders, offers, and updates;
  • Improve our website and customer experience;
  • Prevent fraud and comply with legal obligations.

4. Legal Basis for Processing

Where applicable, we process personal data because it is necessary to perform a contract with you, to comply with legal obligations, or for our legitimate business interests (such as fraud prevention and improving services). For marketing communications, we rely on your consent where required.

5. Cookies & Tracking

We use cookies and similar technologies to remember preferences, analyze site traffic, and provide personalized experiences. You can control cookie preferences through your browser settings. Our Site may also use third-party analytics providers.

6. Sharing & Disclosure

We may share your information with:

  • Service providers (payment processors, delivery partners, hosting and analytics providers) to perform services on our behalf;
  • Law enforcement or government authorities when required by law;
  • Other parties with your consent.

7. Data Security

We implement reasonable security measures to protect your personal data. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information as long as necessary for the purposes described (for example, to complete transactions, resolve disputes, comply with legal obligations, and enforce agreements).

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access and obtain a copy of your personal data;
  • Request correction of inaccurate data;
  • Request deletion of your personal data;
  • Object to or restrict processing (where applicable);
  • Withdraw consent to marketing communications at any time.

To exercise these rights, please contact us using the details below.

10. Children

Our Site is not intended for children under 18. We do not knowingly collect personal data from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top will show when it was last revised.

12. Contact

If you have questions about this policy or wish to exercise your rights, contact: